Method IT incident

Internet service issues

Resolved after 15 hours 12 minutes, affecting Microsoft 365 and Microsoft 365 (Microsoft 365 — Microsoft Exchange Online) and 1 more, on October 29, 2025.

investigating Oct 29, 2025, 04:43 PM UTC

We are seeing reports of widespread internet issues. We are seeing issues with Microsoft as well as other providers such as Amazon Web Services are reporting issues with connectivity. We anticipate that users may find any cloud based websites or services are unreliable or unavailable.

Started
Oct 29, 2025, 04:43 PM UTC
Resolved
Oct 30, 2025, 07:56 AM UTC
Duration
15h 12m
Detected by Pingoru
Oct 29, 2025, 04:43 PM UTC

Affected components

Microsoft 365Microsoft 365 (Microsoft 365 — Microsoft Exchange Online)Microsoft 365 (Microsoft 365 — Microsoft SharePoint Online)Microsoft 365 (Microsoft 365 — Microsoft OneDrive)Microsoft AzureMicrosoft Azure (Microsoft Azure — Azure Authentication)Microsoft Azure (Microsoft Azure — Azure Compute)Microsoft Azure (Microsoft Azure — Azure Networking)Voice ServicesVoice Services (Voice Services — Horizon)

Update timeline

  1. investigating Oct 29, 2025, 04:43 PM UTC

    We are seeing reports of widespread internet issues. We are seeing issues with Microsoft as well as other providers such as Amazon Web Services are reporting issues with connectivity. We anticipate that users may find any cloud based websites or services are unreliable or unavailable.

  2. resolved Oct 30, 2025, 07:56 AM UTC

    Microsoft have confirmed that all systems are now operating normally.

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