MetaMap incident

[Incident] Colombian National Police Government Check

MetaMap experienced a critical incident on November 25, 2025 affecting Colombia - National Police, lasting 29d 10h. The incident has been resolved; the full update timeline is below.

Started: Nov 25, 2025, 05:50 PM UTC
Resolved: Dec 25, 2025, 04:37 AM UTC
Duration: 29d 10h
Detected by Pingoru: Nov 25, 2025, 05:50 PM UTC

Affected components

Colombia - National Police

Update timeline

investigating Nov 25, 2025, 05:50 PM UTC

[EN]: The Colombian National Police database is currently down, and the verifications are not being processed as expected. As soon as the service is back to 100% again, we will inform you here. [ES]: La base de datos de la Policía Nacional de Colombia está inoperante en este momento, las verificaciones no están siendo procesadas como esperado. Tan pronto el servicio vuelva a estar al 100%, los informaremos por aquí. [PT]: A base de dados da Polícia Nacional Colombiana está atualmente inoperante, as verificações não estão sendo processadas como esperado. Assim que o serviço voltar a 100%, nós o informaremos aqui.
resolved Dec 25, 2025, 04:37 AM UTC

EN]: The Colombian National Police database has started to stabilize again, and the verifications are being processed correctly. [ES]: La base de datos de la Policía Nacional de Colombia ha comenzado a estabilizarse de nuevo, y las verificaciones se están procesando correctamente. [PT]: A base de dados do National Police de Colombia esta se tornando estável novamente, e as verificações estão sendo processadas corretamente.