MetaMap incident

[Incident] Ugandan NIN Government Validation

Critical Ongoing View vendor source →

MetaMap is currently experiencing a critical incident affecting Uganda - NIN, which began 206d ago. The vendor's full update timeline is below.

Started
Oct 22, 2025, 08:33 PM UTC
Resolved
Ongoing
Duration
● 206d 6h
Detected by Pingoru
Oct 22, 2025, 08:33 PM UTC

Affected components

Uganda - NIN

Update timeline

  1. investigating Oct 22, 2025, 08:33 PM UTC

    [EN] The Ugandan NIN database is experiencing intermittent issues, so verifications may not be processed as expected. Our team is investigating and will share updates as soon as the service stabilizes. [ES] La base de datos del NIN de Uganda presenta intermitencias, por lo que las verificaciones pueden no procesarse como se espera. Nuestro equipo ya está investigando y les informaremos en cuanto el servicio se estabilice. [PT] A base de dados do NIN de Uganda está com intermitência, e as verificações podem não ser processadas como esperado. Nossa equipe já está investigando e avisaremos assim que o serviço se estabilizar.