Metal Pay Outage History

Metal Pay is up right now

Pingoru has recorded 51 incidents for Metal Pay: 20 in the last 12 months and 8 in the last 90 days.

Source: status.metalpay.com

51incidents recorded
20last 12 months
8last 90 days
41 hourstypical duration

Incidents, newest first

Critical April 30, 2025 ADA Maintenance – Deposits & Withdrawals Paused 46d 19h Deposits, Withdrawals

Started Apr 30, 2025, 10:27 PM UTC· resolved Jun 16, 2025, 05:46 PM UTC

  1. investigating Apr 30, 2025, 10:27 PM UTC

    ADA deposits and withdrawals are temporarily paused due to scheduled maintenance. We’ll restore full functionality as soon as the work is complete.

  2. resolved Jun 16, 2025, 05:46 PM UTC

    This incident has been resolved.

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Minor February 28, 2025 Intermittent delays with outgoing transactions 3h 11m Metal Pay (iOS), Metal Pay (Android), Withdrawals

Started Feb 28, 2025, 03:30 PM UTC· resolved Feb 28, 2025, 06:42 PM UTC

  1. investigating Feb 28, 2025, 03:30 PM UTC

    Due to a temporary issue with our crypto processing partner, withdrawing crypto assets may experience delays. Please keep an eye on this status page for future updates regarding the issue.

  2. resolved Feb 28, 2025, 06:42 PM UTC

    This incident has been resolved.

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Major February 4, 2025 XRP Deposit/Withdrawal Offline 37m Deposits, Withdrawals

Started Feb 04, 2025, 10:54 PM UTC· resolved Feb 04, 2025, 11:32 PM UTC

  1. investigating Feb 04, 2025, 10:54 PM UTC

    We are observing an issue with the Ripple blockchain not processing new blocks due to an issue with the blockchain itself leading to an outage for XRP mainnet services. https://status.fireblocks.com/incidents/4g4hm3qdmw79

  2. monitoring Feb 04, 2025, 11:05 PM UTC

    Ripple blockchain is processing blocks after a 1 hour outage and we are monitoring XRP mainnet services on Metal Pay.

  3. monitoring Feb 04, 2025, 11:32 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 04, 2025, 11:32 PM UTC

    This incident has been resolved.

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Minor January 15, 2025 Hedera Mainnet Delays (HBAR) 16h 28m Deposits, Withdrawals

Started Jan 15, 2025, 05:31 PM UTC· resolved Jan 16, 2025, 09:59 AM UTC

  1. monitoring Jan 15, 2025, 05:31 PM UTC

    Hedera is performing a blockchain upgrade at 18:00 UTC/12:00pm CST which will cause temporary deposit and withdrawal delays for HBAR on Metal Pay. For more information please see https://status.fireblocks.com/incidents/0tprky03pnm3

  2. resolved Jan 16, 2025, 09:59 AM UTC

    This incident has been resolved.

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Minor December 26, 2024 Withdrawing Crypto Assets May Be Delayed 2h Withdrawals

Started Dec 26, 2024, 08:27 PM UTC· resolved Dec 26, 2024, 10:28 PM UTC

  1. identified Dec 26, 2024, 08:27 PM UTC

    Due to a temporary issue with our crypto processing partner, withdrawing crypto assets may experience delays. Please keep an eye on this status page for future updates regarding the issue.

  2. resolved Dec 26, 2024, 10:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 27, 2024 Temporary Trading Issue with Certain Pairs 12d 12h Transactions

Started Nov 27, 2024, 07:49 PM UTC· resolved Dec 10, 2024, 08:19 AM UTC

  1. investigating Nov 27, 2024, 07:49 PM UTC

    We are currently experiencing temporary issues with specific trading pairs, including AVAX, EOS, and XRP. Our technical team is diligently working to resolve this matter. We appreciate your patience and understanding during this time.

  2. resolved Dec 10, 2024, 08:19 AM UTC

    This incident has been resolved.

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Critical November 21, 2024 Crypto Transaction Delays and Deposit/Withdrawal Errors 3h 52m Deposits, Withdrawals

Started Nov 21, 2024, 12:21 PM UTC· resolved Nov 21, 2024, 04:13 PM UTC

  1. investigating Nov 21, 2024, 12:21 PM UTC

    We are currently investigating an issue with crypto transaction delays.

  2. resolved Nov 21, 2024, 04:13 PM UTC

    Crypto deposits and withdrawals are functioning.

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Major November 13, 2024 Crypto Withdrawal Error 2h 3m Withdrawals

Started Nov 13, 2024, 03:30 PM UTC· resolved Nov 13, 2024, 05:34 PM UTC

  1. identified Nov 13, 2024, 03:30 PM UTC

    We are working to fix an issue with crypto withdrawals due to an issue with network fee calculation.

  2. monitoring Nov 13, 2024, 04:55 PM UTC

    A fix has been implemented and we are monitoring the operational status.

  3. resolved Nov 13, 2024, 05:34 PM UTC

    The crypto withdrawal issue has been fully resolved.

Read the full incident report →