Resolved after 2 hours 31 minutes, affecting REST API, on October 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
REST API
Update timeline
- investigating Oct 20, 2025, 04:03 PM UTC
We are currently investigating an issue for outbound traffic from Bell Canada being stuck enroute. Messages in detailed reports will show that the messages are currently enroute but fail to deliver without a source number being selected.
- investigating Oct 20, 2025, 04:32 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 20, 2025, 05:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 06:35 PM UTC
This incident has been resolved.
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