MessageMedia incident

Intermittent Issues with Inbox and Hub Portal Features

Minor Resolved View vendor source →

MessageMedia experienced a minor incident on October 30, 2025 affecting The Hub, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 01:41 PM UTC
Resolved
Oct 30, 2025, 02:42 PM UTC
Duration
1h
Detected by Pingoru
Oct 30, 2025, 01:41 PM UTC

Affected components

The Hub

Update timeline

  1. investigating Oct 30, 2025, 01:41 PM UTC

    We are currently experiencing intermittent issues affecting the Hub Portal and Inbox. Some users may experience delays or difficulties when loading conversations and other Hub Features. Our team is actively investigating and working to resolve the issue as quickly as possible. We’ll provide updates as soon as more information becomes available. Thank you for your patience.

  2. monitoring Oct 30, 2025, 02:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 30, 2025, 02:42 PM UTC

    This incident has been resolved.