MessageMedia incident

MMS Sending via API Failing

Minor Resolved View vendor source →

MessageMedia experienced a minor incident on November 4, 2025 affecting REST API, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 08:36 PM UTC
Resolved
Nov 05, 2025, 12:18 AM UTC
Duration
3h 41m
Detected by Pingoru
Nov 04, 2025, 08:36 PM UTC

Affected components

REST API

Update timeline

  1. investigating Nov 04, 2025, 08:36 PM UTC

    We’re currently experiencing an issue with MMS sending via our API. Our team is investigating the issue and will supply an update as soon as possible.

  2. identified Nov 04, 2025, 09:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 04, 2025, 11:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 05, 2025, 12:18 AM UTC

    This incident has been resolved.