Resolved after 18 hours 21 minutes, affecting North America, on January 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
North America
Update timeline
- investigating Jan 14, 2026, 07:05 PM UTC
We are currently observing delivery issues in US - Verizon. Incident Start Time: 2026-01-14 17:00 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- investigating Jan 14, 2026, 08:56 PM UTC
We are continuing to investigate this issue.
- identified Jan 15, 2026, 12:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 15, 2026, 12:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2026, 01:27 PM UTC
This incident has been resolved.
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