MessageBird incident

Lists & Segments page not loading

Minor Resolved View vendor source →

MessageBird experienced a minor incident on September 22, 2025 affecting Dashboard - app.bird.com, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 05:00 PM UTC
Resolved
Sep 22, 2025, 05:56 PM UTC
Duration
55m
Detected by Pingoru
Sep 22, 2025, 05:00 PM UTC

Affected components

Dashboard - app.bird.com

Update timeline

  1. identified Sep 22, 2025, 05:00 PM UTC

    We have identified an issue with the Lists & Segments page not loading in the Marketing app. The root cause has been identified and a fix is being deployed. This does not impact campaign or journey sending.

  2. monitoring Sep 22, 2025, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 22, 2025, 05:56 PM UTC

    This incident has been resolved.