MessageBird incident

AI employees are failing to respond to conversations

Minor Resolved View vendor source →

MessageBird experienced a minor incident on October 1, 2025 affecting AI Hub - Europe and AI Hub - US (West) and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 02:14 PM UTC
Resolved
Oct 01, 2025, 03:05 PM UTC
Duration
51m
Detected by Pingoru
Oct 01, 2025, 02:14 PM UTC

Affected components

AI Hub - EuropeAI Hub - US (West)AI Hub - Asia (India)

Update timeline

  1. investigating Oct 01, 2025, 02:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 01, 2025, 02:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2025, 03:05 PM UTC

    This incident has been resolved.