MercuryGate experienced a minor incident on June 16, 2026 affecting Shared Services and Shared Services (Email Services), lasting 3h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Shared ServicesShared Services (Email Services)
Update timeline
- investigating Jun 16, 2026, 04:49 PM UTC
We are investigating reports of email delivery being delayed. We will update once we have more information.
- investigating Jun 16, 2026, 05:28 PM UTC
We are still investigating the delay in sending. We will update once we identify the cause.
- monitoring Jun 16, 2026, 06:25 PM UTC
We are seeing emails being delivered, but the queue has a backlog and it will take some time to catch up.
- monitoring Jun 16, 2026, 07:03 PM UTC
We continue to monitor, the queue is going down and emails are sending. We expect normal functionality to return in next hour or so.