MercuryGate is currently experiencing a minor incident affecting Shared Services and Shared Services (Email Services), which began 2h ago. The vendor's full update timeline is below.
Affected components
Shared ServicesShared Services (Email Services)
Update timeline
- investigating Jun 16, 2026, 04:49 PM UTC
We are investigating reports of email delivery being delayed. We will update once we have more information.
- investigating Jun 16, 2026, 05:28 PM UTC
We are still investigating the delay in sending. We will update once we identify the cause.
- monitoring Jun 16, 2026, 06:25 PM UTC
We are seeing emails being delivered, but the queue has a backlog and it will take some time to catch up.