Menlo Security incident

An Issue has been found with web isolation in Singapore

Major Resolved View vendor source →

Menlo Security experienced a major incident on April 13, 2026 affecting Singapore - Web Isolation (Singapore - Web Isolation), lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 07:55 AM UTC
Resolved
Apr 13, 2026, 09:15 AM UTC
Duration
1h 20m
Detected by Pingoru
Apr 13, 2026, 07:55 AM UTC

Affected components

Singapore - Web Isolation (Singapore - Web Isolation)

Update timeline

  1. investigating Apr 13, 2026, 07:55 AM UTC

    An issue has been found and is currently under investigation.

  2. investigating Apr 13, 2026, 08:32 AM UTC

    We are currently trialing a fix to determine the root cause.

  3. resolved Apr 13, 2026, 09:15 AM UTC

    We are pleased to announce that the fix has been successfully deployed to all regions. This incident has been resolved. Please contact Support if you have additional questions.