Mendix experienced a minor incident on September 25, 2025 affecting Mendix Cloud US-East and Mendix Cloud Dedicated EU (Frankfurt) Alfa and 1 more component, lasting 5h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Mendix Cloud US-EastMendix Cloud Dedicated EU (Frankfurt) AlfaMendix Cloud EU (Frankfurt)Mendix Cloud Dedicated US-West AlfaMendix Cloud Asia Pacific (Tokyo)Mendix Cloud Dedicated US-West EchoMendix Cloud Free Tier EUMendix Cloud Dedicated UK EchoMendix Cloud UKMendix Cloud Dedicated Asia Pacific (Singapore) Echo
Update timeline
- identified Sep 25, 2025, 12:50 AM UTC
We are currently experiencing issues with the build process that are preventing Mendix app deployments to Kubernetes. The root cause is an authentication failure stemming from a partial service disruption at Docker Hub.
- monitoring Sep 25, 2025, 01:14 AM UTC
We are now observing successful requests to Docker Hub, and deployments are proceeding as expected. The incident will remain in monitoring while we continue to verify stability.
- resolved Sep 25, 2025, 05:55 AM UTC
This incident has been resolved.