Mend incident

Outage in saas.whitesourcesoftware.com - Login issues

Notice Resolved View vendor source →

Mend experienced a notice incident on March 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 08:00 PM UTC
Resolved
Mar 10, 2026, 08:00 PM UTC
Duration
—
Detected by Pingoru
Mar 10, 2026, 08:00 PM UTC

Update timeline

  1. resolved Mar 10, 2026, 10:17 PM UTC

    The saas.whitesourcesoftware.com environment experienced failures when attempting to log in via SAML/SSO authentication in the Mend Platform. Affected users received an "Internal Server Error" when attempting to authenticate. The issue was addressed, login functionality has been fully restored as of 21:56 UTC.