Mend incident

Bitbucket login in Mend Developer Platform App

Minor Resolved View vendor source →

Mend experienced a minor incident on August 3, 2026 affecting Developer Platform - developer.mend.io and Developer Platform - developer.mend.io and 1 more component, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 12:30 PM UTC
Resolved
Aug 03, 2026, 02:41 PM UTC
Duration
2h 11m
Detected by Pingoru
Aug 03, 2026, 12:30 PM UTC

Affected components

Developer Platform - developer.mend.ioDeveloper Platform - developer.mend.ioDeveloper Platform - developer.mend.ioDeveloper Platform - developer.mend.ioDeveloper Platform - developer.mend.ioDeveloper Platform - developer.mend.ioDeveloper Platform - developer.mend.ioDeveloper Platform - developer.mend.io

Update timeline

  1. investigating Aug 03, 2026, 12:30 PM UTC

    Some users may hit a login failure when connecting Bitbucket from the Developer Platform App — after clicking Accept on the Atlassian OAuth consent screen, they get a 500 Internal Server Error. Impact: Bitbucket login only. Scans are unaffected and completing successfully. Other SCMs are unaffected. Status: Engineering is actively working on a fix. We'll update once resolved.

  2. resolved Aug 03, 2026, 02:41 PM UTC

    Issue is resolved now - all users should be able to log in now to the Developer Platform