Memsource incident

Degraded Performance of Connectors in Phrase TMS (EU) on August 6, 2026

Major Resolved View vendor source →

Memsource experienced a major incident on August 6, 2026 affecting Connectors and Connectors, lasting 5h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 08:11 AM UTC
Resolved
Aug 06, 2026, 01:19 PM UTC
Duration
5h 7m
Detected by Pingoru
Aug 06, 2026, 08:11 AM UTC

Affected components

ConnectorsConnectors

Update timeline

  1. investigating Aug 06, 2026, 08:11 AM UTC

    We are currently investigating an issue affecting Connectors in Phrase TMS. Customers may be unable to access or use Connector functionality during this time. Our engineering team is actively working to identify the cause and restore full service as quickly as possible.

  2. investigating Aug 06, 2026, 08:18 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 06, 2026, 08:43 AM UTC

    We have identified the root cause and the issue has now been resolved. Connectors should be appearing as active again. We will continue to monitor the situation to ensure full stability.

  4. monitoring Aug 06, 2026, 12:00 PM UTC

    We continue monitoring the situation.

  5. resolved Aug 06, 2026, 01:19 PM UTC

    The incident has been resolved and all components are back to operational.