Memsource incident

Degraded Performance of Translation memory in Phrase TMS (EU)

Major Resolved View vendor source →

Memsource experienced a major incident on August 19, 2026 affecting Translation memory, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 12:16 PM UTC
Resolved
Aug 19, 2026, 02:09 PM UTC
Duration
1h 52m
Detected by Pingoru
Aug 19, 2026, 12:16 PM UTC

Affected components

Translation memory

Update timeline

  1. investigating Aug 19, 2026, 12:16 PM UTC

    We are currently investigating an issue affecting Translation Memory functionality in Phrase TMS (EU). Users may experience problems with creating Translation Memories and other related operations during this time. Our team is actively working to identify the cause and restore full functionality as quickly as possible.

  2. identified Aug 19, 2026, 12:34 PM UTC

    The issue has been identified, and a fix is being implemented.

  3. monitoring Aug 19, 2026, 01:19 PM UTC

    A fix has been implemented and we are monitoring the situation.

  4. resolved Aug 19, 2026, 02:09 PM UTC

    The incident has been resolved.