Memsource incident

Degraded performance of TMS Project Management Component (EU and US DC)

Critical Resolved View vendor source →

Memsource experienced a critical incident on August 31, 2026 affecting Project management and Project management, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 01:11 PM UTC
Resolved
Aug 31, 2026, 04:53 PM UTC
Duration
3h 42m
Detected by Pingoru
Aug 31, 2026, 01:11 PM UTC

Affected components

Project managementProject management

Update timeline

  1. investigating Aug 31, 2026, 01:11 PM UTC

    Users are currently unable to open existing jobs and to create new ones within their Phrase TMS projects. We are investigating the issue.

  2. investigating Aug 31, 2026, 01:22 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 31, 2026, 01:46 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 31, 2026, 04:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 31, 2026, 04:53 PM UTC

    The issue has been resolved.