MemberSuite Outage History

MemberSuite is up right now

There was 1 MemberSuite outage since February 4, 2026 totaling 24h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://trust.membersuite.com

Minor February 4, 2026

Intermittent Latency

Detected by Pingoru
Feb 04, 2026, 09:09 PM UTC
Resolved
Feb 05, 2026, 09:46 PM UTC
Duration
1d
Affected: Console (UI)Portal (v4)Portal (v5)API v1 (SOAP)API v2 (REST)Public Marketing Website
Timeline · 3 updates
  1. investigating Feb 04, 2026, 09:09 PM UTC

    Our team is currently investigating latency issues within MemberSuite. Impacted areas may include, but are not limited to, address validation in the console and portal, console timeouts during advanced searches or mass updates, delays in calculated field updates, and primary membership and flow-down recalculations.

  2. monitoring Feb 05, 2026, 02:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 09:46 PM UTC

    This incident has been resolved.

Read the full incident report →

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