MemberSuite incident
The MemberSuite Console is experience inconsistent 503 errors
Notice Vendor's status page →
Resolved after 5 hours 17 minutes, affecting Console (UI) and API v1 (SOAP), on February 25, 2025.
The issue appears to have been related to load on our servers, which has subsided. We continue to monitor the situation and investigate what caused the spike in traffic.
Affected components
Console (UI)API v1 (SOAP)
Update timeline
- investigating Feb 25, 2025, 05:09 PM UTC
We are troubleshooting the issue
- monitoring Feb 25, 2025, 06:08 PM UTC
The issue appears to have been related to load on our servers, which has subsided. We continue to monitor the situation and investigate what caused the spike in traffic.
- resolved Feb 25, 2025, 10:27 PM UTC
The performance issues we experienced earlier today have been resolved.
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