Meltwater API experienced a major incident on July 3, 2025 affecting Radarly API, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 03, 2025, 03:09 PM UTC
We are currently experiencing degraded performance in the Radarly API. Users may experience a delay in receiving data. Our Engineering team is aware of this issue and currently investigating. We apologize for the inconvenience and appreciate your patience.
- identified Jul 03, 2025, 06:28 PM UTC
The issue causing degraded performance in the Radarly API has been identified. Our technical teams are actively working to minimize any remaining delays and to catch up real-time data retrieval. No data loss is expected. We will continue to monitor the situation closely and provide updates accordingly.
- monitoring Jul 04, 2025, 07:54 AM UTC
The issue that caused data delays in Radarly API has now been fully resolved. Our Engineering team has processed the backlog, and the platform is functioning as expected.
- resolved Jul 04, 2025, 03:19 PM UTC
After a period of monitoring, this issue is now resolved. Radarly API is functioning as expected.