Meltwater API experienced a critical incident on August 31, 2026 affecting API endpoints and Content Stream and 1 more component, lasting 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2026, 06:42 AM UTC
We are experiencing an issue where users may not be able to use the Meltwater API. Our Engineering team is aware of the issue and is currently investigating. We apologize for any inconvenience caused, and we will provide updates accordingly.
- monitoring Aug 31, 2026, 08:04 AM UTC
Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.
- investigating Aug 31, 2026, 01:25 PM UTC
We are experiencing an issue where users may not be able to use the Meltwater API. Our Engineering team is aware of the issue and is currently investigating. We apologize for any inconvenience caused, and we will provide updates accordingly.
- monitoring Aug 31, 2026, 02:36 PM UTC
Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.
- resolved Sep 01, 2026, 04:42 AM UTC
After a period of monitoring, this issue has been resolved. The Meltwater API continues to function as expected.