Meltwater API incident

API Degradation

Critical Ongoing View vendor source →

Meltwater API is currently experiencing a critical incident affecting API endpoints and Content Stream and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 01:00 PM UTC
Resolved
Ongoing
Duration
● 2h 1m
Detected by Pingoru
Jun 17, 2026, 01:00 PM UTC

Affected components

API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social AnalyticsMeltwater API Listening SearchMeltwater API Explore+ AssetsMeltwater API Explore+ Search

Update timeline

  1. investigating Jun 17, 2026, 01:00 PM UTC

    We are currently experiencing an issue where certain components will be unavailable for users via API. Our engineering team is actively investigating the issue. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Jun 17, 2026, 01:38 PM UTC

    Our Engineering team has identified and resolved the root cause affecting this issue. Users should now be able to access all components via API. The team will continue to closely monitor the situation. Thank you for your patience.