Meltwater API experienced a minor incident on July 31, 2026 affecting Meltwater API Explore+ Assets and Meltwater API Explore+ Search and 1 more component, lasting 3d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 31, 2026, 08:24 AM UTC
We are experiencing an issue where users may not be able to use the Meltwater API for Explore+ Searches(Optimized Searches). Our Engineering team is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.
- investigating Jul 31, 2026, 03:40 PM UTC
Our engineering team is actively working to resolve this issue. Users will be able to use Meltwater API for Explore+ Search. Search results currently include data up to 30 July, 2:00 AM UTC. We will continue to provide updates accordingly. Thank you for your patience and understanding.
- investigating Aug 01, 2026, 12:27 PM UTC
Our engineering team is actively working to resolve this issue. Users will be able to use Meltwater API for Explore+ Search. Search results currently include data up to 31 July, 4:00 PM UTC. We will continue to provide updates accordingly. Thank you for your patience and understanding.
- monitoring Aug 02, 2026, 10:52 AM UTC
The issue that caused data delays in the Meltwater API for Explore+ Search has now been fully resolved. Our Engineering team has processed the backlog, and the platform is functioning as expected.
- resolved Aug 03, 2026, 02:50 PM UTC
After a period of monitoring, this issue is now resolved. The latest Explore+ Search content is flowing into the platform as expected. Thank you for your patience.