Meltwater API experienced a major incident on August 28, 2025 affecting Radarly API, lasting 16h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2025, 09:06 AM UTC
We are currently experiencing degraded performance in Radarly API. Users may experience a delay in receiving data. Our Engineering team is aware of this issue and currently investigating. We apologize for the inconvenience and appreciate your patience.
- investigating Aug 28, 2025, 09:37 PM UTC
Our engineering team has identified the issue and are currently working to reduce the delay of data and restore the platform to full functionality. We apologize for any inconvenience caused and we will provide updates accordingly.
- monitoring Aug 29, 2025, 01:07 AM UTC
The issue that caused data delays in Radarly API has now been fully resolved. Our Engineering team has processed the backlog, and the platform is functioning as expected.
- resolved Aug 29, 2025, 01:58 AM UTC
This incident has been resolved.