Meltwater API Outage History

Meltwater API is up right now

Pingoru has recorded 60 incidents for Meltwater API: 26 in the last 12 months and 7 in the last 90 days.

Source: status.api.meltwater.com

60incidents recorded
26last 12 months
7last 90 days
30 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Meltwater API in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 2026232 of 720 (4%)
July 2026116 of 744 (2%)
August 20265186 of 744 (25%)
September 2026117 of 720 (2%)
October 202600 of 512 (0%)

Incidents, newest first

Critical September 4, 2026 Radarly API Degradation 11h 49m Radarly API

Started Sep 04, 2026, 05:10 AM UTC· resolved Sep 04, 2026, 05:00 PM UTC

  1. investigating Sep 04, 2026, 05:10 AM UTC

    We are currently experiencing an issue where the Radarly API is unavailable for users. Our Engineering team is currently investigating this issue. We apologize for any inconvenience caused and we will provide updates accordingly.

  2. monitoring Sep 04, 2026, 07:19 AM UTC

    The Radarly API is currently available for users. We will continue to monitor the application and provide updates accordingly. Thank you for your patience.

  3. resolved Sep 04, 2026, 05:00 PM UTC

    After a period of monitoring, this issue has been resolved. The Radarly API is now working as expected.

Read the full incident report →

Critical August 31, 2026 Explore API Degradation 22h API endpoints, Content Stream, Meltwater API Listening Analytics, Meltwater API Listening Exports and 1 more

Started Aug 31, 2026, 06:42 AM UTC· resolved Sep 01, 2026, 04:42 AM UTC

  1. investigating Aug 31, 2026, 06:42 AM UTC

    We are experiencing an issue where users may not be able to use the Meltwater API. Our Engineering team is aware of the issue and is currently investigating. We apologize for any inconvenience caused, and we will provide updates accordingly.

  2. monitoring Aug 31, 2026, 08:04 AM UTC

    Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.

  3. investigating Aug 31, 2026, 01:25 PM UTC

    We are experiencing an issue where users may not be able to use the Meltwater API. Our Engineering team is aware of the issue and is currently investigating. We apologize for any inconvenience caused, and we will provide updates accordingly.

  4. monitoring Aug 31, 2026, 02:36 PM UTC

    Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.

  5. resolved Sep 01, 2026, 04:42 AM UTC

    After a period of monitoring, this issue has been resolved. The Meltwater API continues to function as expected.

Read the full incident report →

Critical August 25, 2026 API Search Degradation 22h 17m API endpoints, Content Stream, Meltwater API Listening Exports

Started Aug 25, 2026, 08:49 AM UTC· resolved Aug 26, 2026, 07:06 AM UTC

  1. investigating Aug 25, 2026, 08:49 AM UTC

    We are currently experiencing an issue with searches. Customers may experience errors when running searches, or searches may fail to load. Our team is actively working to identify and resolve the issue. We will continue to provide updates accordingly.

  2. monitoring Aug 25, 2026, 12:01 PM UTC

    Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.

  3. resolved Aug 26, 2026, 07:06 AM UTC

    After a period of monitoring, this issue has been resolved. Searches are now loading as expected.

Read the full incident report →

Minor August 18, 2026 Content Delay 1d 16h API endpoints, Content Stream, Meltwater API Listening Analytics, Meltwater API Listening Exports and 8 more

Started Aug 18, 2026, 09:37 PM UTC· resolved Aug 20, 2026, 02:27 PM UTC

  1. investigating Aug 18, 2026, 09:37 PM UTC

    We are currently experiencing issues in retrieving the latest editorial, social, and broadcast content. Engineering is aware of the issue and is currently investigating. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

  2. monitoring Aug 19, 2026, 07:36 AM UTC

    Our engineering team has resolved the issue that caused delays in editorial, social, and broadcast content. The backlog has now been processed, and we will continue to monitor the situation closely and provide updates accordingly. Thank you for your patience.

  3. resolved Aug 20, 2026, 02:27 PM UTC

    After a period of monitoring, this issue is now resolved. Latest editorial, social, and broadcast content continues flowing into the platform as expected.

Read the full incident report →

Minor July 31, 2026 Explore+ API Degradation 3d 6h Meltwater API Explore+ Assets, Meltwater API Explore+ Search, Meltwater API Explore+ Analytics

Started Jul 31, 2026, 08:24 AM UTC· resolved Aug 03, 2026, 02:50 PM UTC

  1. investigating Jul 31, 2026, 08:24 AM UTC

    We are experiencing an issue where users may not be able to use the Meltwater API for Explore+ Searches(Optimized Searches). Our Engineering team is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.

  2. investigating Jul 31, 2026, 03:40 PM UTC

    Our engineering team is actively working to resolve this issue. Users will be able to use Meltwater API for Explore+ Search. Search results currently include data up to 30 July, 2:00 AM UTC. We will continue to provide updates accordingly. Thank you for your patience and understanding.

  3. investigating Aug 01, 2026, 12:27 PM UTC

    Our engineering team is actively working to resolve this issue. Users will be able to use Meltwater API for Explore+ Search. Search results currently include data up to 31 July, 4:00 PM UTC. We will continue to provide updates accordingly. Thank you for your patience and understanding.

  4. monitoring Aug 02, 2026, 10:52 AM UTC

    The issue that caused data delays in the Meltwater API for Explore+ Search has now been fully resolved. Our Engineering team has processed the backlog, and the platform is functioning as expected.

  5. resolved Aug 03, 2026, 02:50 PM UTC

    After a period of monitoring, this issue is now resolved. The latest Explore+ Search content is flowing into the platform as expected. Thank you for your patience.

Read the full incident report →

Critical June 17, 2026 API Degradation 6h 51m API endpoints, Content Stream, Meltwater API Listening Analytics, Meltwater API Listening Exports and 7 more

Started Jun 17, 2026, 01:00 PM UTC· resolved Jun 17, 2026, 07:51 PM UTC

  1. investigating Jun 17, 2026, 01:00 PM UTC

    We are currently experiencing an issue where certain components will be unavailable for users via API. Our engineering team is actively investigating the issue. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Jun 17, 2026, 01:38 PM UTC

    Our Engineering team has identified and resolved the root cause affecting this issue. Users should now be able to access all components via API. The team will continue to closely monitor the situation. Thank you for your patience.

  3. resolved Jun 17, 2026, 07:51 PM UTC

    After a period of monitoring the issue is fully resolved. The API continues to function as expected. Thank you for your patience and understanding.

Read the full incident report →

Minor January 21, 2026 Meltwater API - Owned Analytics Endpoint –

Started Jan 21, 2026, 11:01 PM UTC· resolved Jan 21, 2026, 11:01 PM UTC

  1. resolved Jan 21, 2026, 11:01 PM UTC

    Jan 21, 23:01 UTC Resolved - After a period of monitoring, this issue is now resolved. Meltwater API Owned Analytics Top Posts endpoint is functioning as expected. Jan 21, 01:15 UTC Monitoring - Our engineering team has resolved the issue affecting the Meltwater API Owned Analytics Top Posts endpoint. We'll continue to monitor and provide updates accordingly. Thank you for your patience. Jan 20, 23:46 UTC Investigating - We are currently experiencing an issue with the Meltwater API Owned Analytics Top Posts endpoint. Other endpoints are currently working as expected. Engineering is actively investigating the issue.

Read the full incident report →

Minor November 22, 2025 Maintenance Window for the Meltwater API –

Started Nov 22, 2025, 09:21 AM UTC· resolved Nov 22, 2025, 09:21 AM UTC

  1. resolved Nov 22, 2025, 09:21 AM UTC

    Nov 22, 09:21 UTC Completed - Our Engineering team has completed today’s scheduled maintenance. The platform is now operating normally. Nov 22, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 16:17 UTC Scheduled - Our Engineering team will be performing maintenance on the API this Saturday, November 22nd, beginning at 09:00 UTC. This maintenance is expected to last approximately 1 hour. During this maintenance window, customers may experience issues exporting results through the API. Thank you for your patience during this maintenance.

Read the full incident report →

Minor October 17, 2025 X/Twitter Content Disruption in API –

Started Oct 17, 2025, 09:35 AM UTC· resolved Oct 17, 2025, 09:35 AM UTC

  1. resolved Oct 17, 2025, 09:35 AM UTC

    Oct 17, 09:35 UTC Resolved - After a period of monitoring, this issue is now resolved. Our Engineering team has processed the backlog, and X/Twitter is flowing into the platform as expected. Oct 16, 15:31 UTC Update - X/Twitter content continues to flow into the platform as expected. Our Engineering team is actively processing the backlog for missed content. We will continue to monitor and provide updates accordingly. Thank you for your patience. Oct 16, 05:18 UTC Monitoring - X/Twitter content is flowing into the platform as expected. We will continue to monitor the application and provide updates accordingly. Thank you for your patience. Oct 15, 11:32 UTC Investigating - We are currently experiencing an issue with receiving X data, which may cause a delay in the latest X data appearing in searches in API. Our Engineering team is aware of the issue and is actively working to resolve it. We will share updates as they become available. We apologize for the inconvenience and thank you for your patience.

Read the full incident report →

Critical July 10, 2025 Explore Degradation 1d API endpoints, Content Stream, Meltwater API Listening Analytics, Meltwater API Listening Exports and 3 more

Started Jul 10, 2025, 08:25 AM UTC· resolved Jul 11, 2025, 09:17 AM UTC

  1. investigating Jul 10, 2025, 08:25 AM UTC

    We are currently experiencing issues with running Explore searches on API. Our Engineering team has been notified and are actively working on the issue. We apologize for the inconvenience and will provide updates accordingly.

  2. monitoring Jul 10, 2025, 10:39 AM UTC

    Our Engineering team has identified the issue and Explore searches are currently working as expected on API. We will continue to monitor and provide updates accordingly. Thank you for your patience.

  3. resolved Jul 11, 2025, 09:17 AM UTC

    After a period of monitoring this issue is now resolved. Explore searches are working as expected on API. Thank you for your patience.

Read the full incident report →

Minor July 7, 2025 Delay in Editorial Content 1d 5h API endpoints, Content Stream, Meltwater API Listening Analytics, Meltwater API Listening Exports and 4 more

Started Jul 07, 2025, 08:50 AM UTC· resolved Jul 08, 2025, 02:28 PM UTC

  1. investigating Jul 07, 2025, 08:50 AM UTC

    We are currently experiencing a delay with Editorial Content. Users may observe missing or delayed search results for this content. Our Engineering team is aware of the issue and is actively working to identify the cause. We will provide updates accordingly. We apologize for any inconvenience and appreciate your patience.

  2. monitoring Jul 07, 2025, 05:08 PM UTC

    Our Engineering team has resolved the issue, and Editorial Content is now updating as expected. We will continue to monitor the situation to ensure stability and will provide further updates if necessary. We apologize for the inconvenience and appreciate your continued patience.

  3. resolved Jul 08, 2025, 02:28 PM UTC

    After a period of monitoring, this issue is now resolved. Editorial content continues to flow into the platform as expected.

Read the full incident report →

Minor March 19, 2025 Explore Search Degradation API 6d 7h API endpoints, Content Stream, Meltwater API Listening Analytics, Meltwater API Listening Exports and 3 more

Started Mar 19, 2025, 06:51 AM UTC· resolved Mar 25, 2025, 01:56 PM UTC

  1. investigating Mar 19, 2025, 06:51 AM UTC

    We are currently experiencing an issue affecting Explore searches, which is impacting API exports and analytics. Our Engineering team is actively investigating and working on a resolution. We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.

  2. identified Mar 19, 2025, 07:54 AM UTC

    Our Engineering team has identified the issue affecting the Explore searches. They have applied a fix and we will continue to monitor and provide updates accordingly. Thank you for your patience.

  3. monitoring Mar 20, 2025, 12:56 PM UTC

    The issue affecting the API has been addressed by our Engineering team and it continues to operate as expected. We will continue to monitor the application and provide updates accordingly.

  4. resolved Mar 25, 2025, 01:56 PM UTC

    After a period of monitoring, this issue is now resolved. The API continues to function as expected.

Read the full incident report →

Minor March 10, 2025 X/Twitter Content Disruption 1d 2h API endpoints, Content Stream, Meltwater API Listening Analytics, Meltwater API Listening Exports and 3 more

Started Mar 10, 2025, 04:10 PM UTC· resolved Mar 11, 2025, 06:19 PM UTC

  1. investigating Mar 10, 2025, 04:10 PM UTC

    We have an ongoing service disruption from X/Twitter, which is causing a delay in receiving tweets. API results may be affected due to this outage. Our engineering team is aware of the issue and are working to resolve it. We will provide updates accordingly.

  2. investigating Mar 10, 2025, 09:02 PM UTC

    X/Twitter content is partially flowing into the Meltwater platform at this time. Users may still experience delays through the Meltwater API. We will provide updates accordingly.

  3. monitoring Mar 11, 2025, 08:05 AM UTC

    X/Twitter content flow into the platform as expected. We will continue to monitor the application and provide updates accordingly. Thank you for your patience.

  4. resolved Mar 11, 2025, 06:19 PM UTC

    After a period of monitoring, this issue is now resolved. X/Twitter content continues to flow into the Meltwater API as expected.

Read the full incident report →

Minor January 27, 2025 Meltwater API: Rate Limits 8h 31m API endpoints, Content Stream, Meltwater API Listening Analytics, Meltwater API Listening Exports and 3 more

Started Jan 27, 2025, 10:16 AM UTC· resolved Jan 27, 2025, 06:47 PM UTC

  1. investigating Jan 27, 2025, 10:16 AM UTC

    We are currently experiencing an issue with the Meltwater API where some customers may be hitting rate limits earlier than expected. Our Engineering team is aware of the issue and is actively working on a resolution. We apologize for any inconvenience this may cause and appreciate your patience.

  2. monitoring Jan 27, 2025, 04:06 PM UTC

    Our Engineering team has located the issue affecting the Meltwater API and system functionality has been restored. We'll continue to monitor and provide updates accordingly. Thank you for your patience.

  3. resolved Jan 27, 2025, 06:47 PM UTC

    After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.

Read the full incident report →

Minor December 9, 2024 Meltwater API Degradation 17h 32m API endpoints, Content Stream, Meltwater API Listening Analytics, Meltwater API Listening Exports and 2 more

Started Dec 09, 2024, 08:03 PM UTC· resolved Dec 10, 2024, 01:36 PM UTC

  1. investigating Dec 09, 2024, 08:03 PM UTC

    Our Engineering team is currently investigating issues affecting the Meltwater API. We apologize for any inconvenience caused and we will provide updates accordingly.

  2. identified Dec 09, 2024, 08:43 PM UTC

    Our Engineering team has located the issue affecting the Meltwater API and system functionality is currently being restored. We'll continue to monitor and provide updates accordingly. Thank you for your patience.

  3. monitoring Dec 09, 2024, 09:25 PM UTC

    The Meltwater API continues to function as expected. We'll continue to monitor and provide updates accordingly.

  4. resolved Dec 10, 2024, 01:36 PM UTC

    After a period of monitoring, this issue is now resolved. The Meltwater API continues to function as expected.

Read the full incident report →