Meltwater API Outage History

Meltwater API is up right now

Meltwater API had 9 outages in the last 2 years totaling 182h 14m of downtime — averaging 0.4 incidents per month.

There were 9 Meltwater API outages since October 15, 2025 totaling 182h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.api.meltwater.com

Critical September 4, 2026

Radarly API Degradation

Detected by Pingoru
Sep 04, 2026, 05:10 AM UTC
Resolved
Sep 04, 2026, 05:00 PM UTC
Duration
11h 49m
Affected: Radarly API
Timeline · 3 updates
  1. investigating Sep 04, 2026, 05:10 AM UTC

    We are currently experiencing an issue where the Radarly API is unavailable for users. Our Engineering team is currently investigating this issue. We apologize for any inconvenience caused and we will provide updates accordingly.

  2. monitoring Sep 04, 2026, 07:19 AM UTC

    The Radarly API is currently available for users. We will continue to monitor the application and provide updates accordingly. Thank you for your patience.

  3. resolved Sep 04, 2026, 05:00 PM UTC

    After a period of monitoring, this issue has been resolved. The Radarly API is now working as expected.

Read the full incident report →

Critical August 31, 2026

Explore API Degradation

Detected by Pingoru
Aug 31, 2026, 06:42 AM UTC
Resolved
Sep 01, 2026, 04:42 AM UTC
Duration
22h
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search Management
Timeline · 5 updates
  1. investigating Aug 31, 2026, 06:42 AM UTC

    We are experiencing an issue where users may not be able to use the Meltwater API. Our Engineering team is aware of the issue and is currently investigating. We apologize for any inconvenience caused, and we will provide updates accordingly.

  2. monitoring Aug 31, 2026, 08:04 AM UTC

    Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.

  3. investigating Aug 31, 2026, 01:25 PM UTC

    We are experiencing an issue where users may not be able to use the Meltwater API. Our Engineering team is aware of the issue and is currently investigating. We apologize for any inconvenience caused, and we will provide updates accordingly.

  4. monitoring Aug 31, 2026, 02:36 PM UTC

    Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.

  5. resolved Sep 01, 2026, 04:42 AM UTC

    After a period of monitoring, this issue has been resolved. The Meltwater API continues to function as expected.

Read the full incident report →

Critical August 25, 2026

API Search Degradation

Detected by Pingoru
Aug 25, 2026, 08:49 AM UTC
Resolved
Aug 26, 2026, 07:06 AM UTC
Duration
22h 17m
Affected: API endpointsContent StreamMeltwater API Listening Exports
Timeline · 3 updates
  1. investigating Aug 25, 2026, 08:49 AM UTC

    We are currently experiencing an issue with searches. Customers may experience errors when running searches, or searches may fail to load. Our team is actively working to identify and resolve the issue. We will continue to provide updates accordingly.

  2. monitoring Aug 25, 2026, 12:01 PM UTC

    Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.

  3. resolved Aug 26, 2026, 07:06 AM UTC

    After a period of monitoring, this issue has been resolved. Searches are now loading as expected.

Read the full incident report →

Minor August 18, 2026

Content Delay

Detected by Pingoru
Aug 18, 2026, 09:37 PM UTC
Resolved
Aug 20, 2026, 02:27 PM UTC
Duration
1d 16h
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social AnalyticsMeltwater API Listening SearchMeltwater API Explore+ AssetsMeltwater API Explore+ SearchMeltwater API Explore+ AnalyticsRadarly API
Timeline · 3 updates
  1. investigating Aug 18, 2026, 09:37 PM UTC

    We are currently experiencing issues in retrieving the latest editorial, social, and broadcast content. Engineering is aware of the issue and is currently investigating. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.

  2. monitoring Aug 19, 2026, 07:36 AM UTC

    Our engineering team has resolved the issue that caused delays in editorial, social, and broadcast content. The backlog has now been processed, and we will continue to monitor the situation closely and provide updates accordingly. Thank you for your patience.

  3. resolved Aug 20, 2026, 02:27 PM UTC

    After a period of monitoring, this issue is now resolved. Latest editorial, social, and broadcast content continues flowing into the platform as expected.

Read the full incident report →

Minor July 31, 2026

Explore+ API Degradation

Detected by Pingoru
Jul 31, 2026, 08:24 AM UTC
Resolved
Aug 03, 2026, 02:50 PM UTC
Duration
3d 6h
Affected: Meltwater API Explore+ AssetsMeltwater API Explore+ SearchMeltwater API Explore+ Analytics
Timeline · 5 updates
  1. investigating Jul 31, 2026, 08:24 AM UTC

    We are experiencing an issue where users may not be able to use the Meltwater API for Explore+ Searches(Optimized Searches). Our Engineering team is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.

  2. investigating Jul 31, 2026, 03:40 PM UTC

    Our engineering team is actively working to resolve this issue. Users will be able to use Meltwater API for Explore+ Search. Search results currently include data up to 30 July, 2:00 AM UTC. We will continue to provide updates accordingly. Thank you for your patience and understanding.

  3. investigating Aug 01, 2026, 12:27 PM UTC

    Our engineering team is actively working to resolve this issue. Users will be able to use Meltwater API for Explore+ Search. Search results currently include data up to 31 July, 4:00 PM UTC. We will continue to provide updates accordingly. Thank you for your patience and understanding.

  4. monitoring Aug 02, 2026, 10:52 AM UTC

    The issue that caused data delays in the Meltwater API for Explore+ Search has now been fully resolved. Our Engineering team has processed the backlog, and the platform is functioning as expected.

  5. resolved Aug 03, 2026, 02:50 PM UTC

    After a period of monitoring, this issue is now resolved. The latest Explore+ Search content is flowing into the platform as expected. Thank you for your patience.

Read the full incident report →

Critical June 17, 2026

API Degradation

Detected by Pingoru
Jun 17, 2026, 01:00 PM UTC
Resolved
Jun 17, 2026, 07:51 PM UTC
Duration
6h 51m
Affected: API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social AnalyticsMeltwater API Listening SearchMeltwater API Explore+ AssetsMeltwater API Explore+ SearchMeltwater API Explore+ Analytics
Timeline · 3 updates
  1. investigating Jun 17, 2026, 01:00 PM UTC

    We are currently experiencing an issue where certain components will be unavailable for users via API. Our engineering team is actively investigating the issue. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Jun 17, 2026, 01:38 PM UTC

    Our Engineering team has identified and resolved the root cause affecting this issue. Users should now be able to access all components via API. The team will continue to closely monitor the situation. Thank you for your patience.

  3. resolved Jun 17, 2026, 07:51 PM UTC

    After a period of monitoring the issue is fully resolved. The API continues to function as expected. Thank you for your patience and understanding.

Read the full incident report →

Minor January 21, 2026

Meltwater API - Owned Analytics Endpoint

Detected by Pingoru
Jan 21, 2026, 11:01 PM UTC
Resolved
Jan 21, 2026, 11:01 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 21, 2026, 11:01 PM UTC

    Jan 21, 23:01 UTC Resolved - After a period of monitoring, this issue is now resolved. Meltwater API Owned Analytics Top Posts endpoint is functioning as expected. Jan 21, 01:15 UTC Monitoring - Our engineering team has resolved the issue affecting the Meltwater API Owned Analytics Top Posts endpoint. We'll continue to monitor and provide updates accordingly. Thank you for your patience. Jan 20, 23:46 UTC Investigating - We are currently experiencing an issue with the Meltwater API Owned Analytics Top Posts endpoint. Other endpoints are currently working as expected. Engineering is actively investigating the issue.

Read the full incident report →

Minor November 22, 2025

Maintenance Window for the Meltwater API

Detected by Pingoru
Nov 22, 2025, 09:21 AM UTC
Resolved
Nov 22, 2025, 09:21 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 22, 2025, 09:21 AM UTC

    Nov 22, 09:21 UTC Completed - Our Engineering team has completed today’s scheduled maintenance. The platform is now operating normally. Nov 22, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 16:17 UTC Scheduled - Our Engineering team will be performing maintenance on the API this Saturday, November 22nd, beginning at 09:00 UTC. This maintenance is expected to last approximately 1 hour. During this maintenance window, customers may experience issues exporting results through the API. Thank you for your patience during this maintenance.

Read the full incident report →