MeetingOne incident
MeetingOne Service Interruption Notice - US Click&Meet
Resolved after 47 minutes, affecting Audio Integration with Adobe Connect and Click&Meet5, on May 10, 2022.
Valued MeetingOne Customer, Our Operations Support team has resolved the issue and you can now resume the use of our services. Thank you for your patience as we worked to resolve the issue. MeetingOne Support Team [email protected] 888.523.8445
Affected components
Update timeline
- investigating May 10, 2022, 02:12 PM UTC
Valued MeetingOne Customer, This is a service interruption notification from the MeetingOne Support team. Our Operations Support team is working diligently to restore the below service(s) as quickly as possible. Click&Meet is not reflecting the status of audio conferences correctly and can not be used to manage the call. Keypad commands can be used instead to manage the call: https://www.meetingone.com/whitepapers/Audio_Host_Commands.pdf. You may contact Customer Service at [email protected] or 1-888-523-8445 to reschedule any scheduled events or services. We will provide an additional notification when more information is available. MeetingOne values your business and is doing everything possible to resolve this issue. Thank you, MeetingOne Support Team [email protected] 888.523.8445
- investigating May 10, 2022, 02:53 PM UTC
Audio integration within Adobe Connect is also impacted and currently unavailable. Stand-alone audio is available.
- resolved May 10, 2022, 02:59 PM UTC
Valued MeetingOne Customer, Our Operations Support team has resolved the issue and you can now resume the use of our services. Thank you for your patience as we worked to resolve the issue. MeetingOne Support Team [email protected] 888.523.8445
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