MeetingOne incident

MeetingOne Service Interruption Notice - US Click&Meet

Resolved after 1 day 6 hours, affecting Click&Meet5, on September 15, 2022.

investigating Sep 16, 2022, 02:25 PM UTC

We are continuing to investigate the issue. The issue is that Click&Meet may unexpectedly disconnect the call without any action on the host's end. We suggest using keypad commands to manage a call instead of Click&Meet until we resolve this matter. *** Host Key Commands: https://www.meetingone.com/whitepapers/Audio_Host_Commands.pdf***

Started
Sep 15, 2022, 03:46 PM UTC
Resolved
Sep 16, 2022, 10:42 PM UTC
Duration
1d 6h
Detected by Pingoru
Sep 15, 2022, 03:46 PM UTC

Affected components

Click&Meet5

Update timeline

  1. investigating Sep 15, 2022, 03:46 PM UTC

    Valued MeetingOne Customer, This is a service interruption notification from the MeetingOne Support team. Our Operations Support team is working diligently to restore the below service(s) as quickly as possible. Click&Meet We will provide an additional notification when more information is available. MeetingOne values your business and is doing everything possible to resolve this issue. Thank you, MeetingOne Support Team [email protected] 888.523.8445

  2. investigating Sep 16, 2022, 02:25 PM UTC

    We are continuing to investigate the issue. The issue is that Click&Meet may unexpectedly disconnect the call without any action on the host's end. We suggest using keypad commands to manage a call instead of Click&Meet until we resolve this matter. *** Host Key Commands: https://www.meetingone.com/whitepapers/Audio_Host_Commands.pdf***

  3. resolved Sep 16, 2022, 10:42 PM UTC

    This incident has been resolved.

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