Resolved after 7 hours 22 minutes, affecting Online Account Management (OAM), on October 14, 2022.
Dear Valued MeetingOne Customer, Room recording files are now posting normally to OAM. We apologize for any inconvenience caused. MeetingOne values your business. Thank you, MeetingOne Support Team [email protected] 888.523.8445
Affected components
Update timeline
- investigating Oct 14, 2022, 04:42 PM UTC
Valued MeetingOne Customer, Room recording files are currently not available through OAM for this moment. Our operations team is working diligently to address the issue. MeetingOne values your business and is doing everything possible to resolve this issue. Thank you, MeetingOne Support Team [email protected] 888.523.8445
- investigating Oct 14, 2022, 08:13 PM UTC
The new Room recording files will be available through OAM. Our operations team is working diligently to bring the old files. MeetingOne values your business and is doing everything possible to resolve this issue.
- investigating Oct 14, 2022, 09:30 PM UTC
Valued MeetingOne Customer, Our operations team is trying to fix the issue and there will be a delay in posing recording files through OAM. Thank you for your patience, MeetingOne Support Team [email protected] 888.523.8445
- resolved Oct 15, 2022, 12:05 AM UTC
Dear Valued MeetingOne Customer, Room recording files are now posting normally to OAM. We apologize for any inconvenience caused. MeetingOne values your business. Thank you, MeetingOne Support Team [email protected] 888.523.8445
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