MeetingOne incident

Audio Integration with Adobe Connect

Resolved after 1 hour, affecting Audio Integration with Adobe Connect, on March 23, 2023.

resolved Mar 23, 2023, 11:33 PM UTC

This is issue has been resolved. We are very sorry for the inconvenience caused. We greatly value your business.

Started
Mar 23, 2023, 10:33 PM UTC
Resolved
Mar 23, 2023, 11:33 PM UTC
Duration
1h
Detected by Pingoru
Mar 23, 2023, 10:33 PM UTC

Affected components

Audio Integration with Adobe Connect

Update timeline

  1. investigating Mar 23, 2023, 10:33 PM UTC

    We are currently investigating a reported issue where some customers may be unable to start audio in their Adobe Connect room. We are looking into this with the highest priority and will provide an update as soon as possible.

  2. investigating Mar 23, 2023, 11:16 PM UTC

    We need to perform an emergency restart of audio bridge at 5:20 PM MST today. Please connect again at 5:30 PM. We apologize for the inconvenience caused.

  3. resolved Mar 23, 2023, 11:33 PM UTC

    This is issue has been resolved. We are very sorry for the inconvenience caused. We greatly value your business.

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