MeetingOne incident
Some users may be unable to start MeetingOne audio in the Adobe Connect room
Resolved after 14 hours 51 minutes, affecting Audio Integration with Adobe Connect, on January 18, 2024.
Valued MeetingOne Customer, The integration issue with Adobe has been resolved. Audio conference is now starting normally in Adobe rooms. We apologize for any inconvenience this caused. Operations are fully functional. Thank you, MeetingOne
Affected components
Update timeline
- investigating Jan 18, 2024, 10:30 PM UTC
Valued MeetingOne Customer, Some Adobe users may currently be unable to start MeetingOne audio in their Adobe Connect rooms. Audio only calls and Click&Meet are working normally. We apologize for the inconvenience. All teams are urgently working to resolve as quickly as possible. Thank you, MeetingOne Support Team [email protected] 888.523.8445
- investigating Jan 19, 2024, 02:30 AM UTC
Update: The fix is in progress for the issue of audio not starting in some Adobe Connect rooms. The work is underway, and resolution is expected this evening. An exact time is unknown, but you can expect to see resolution tonight. We will continue to closely monitor and update. We sincerely apologize for the inconvenience. Reminder: Audio only conference calls and Click&Meet are working normally.
- resolved Jan 19, 2024, 01:21 PM UTC
Valued MeetingOne Customer, The integration issue with Adobe has been resolved. Audio conference is now starting normally in Adobe rooms. We apologize for any inconvenience this caused. Operations are fully functional. Thank you, MeetingOne
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