Medius incident

Expense: Mobile App Access Issue

Critical Resolved View vendor source →

Medius experienced a critical incident on June 5, 2025 affecting Expense, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 11:12 AM UTC
Resolved
Jun 05, 2025, 12:17 PM UTC
Duration
1h 4m
Detected by Pingoru
Jun 05, 2025, 11:12 AM UTC

Affected components

Expense

Update timeline

  1. investigating Jun 05, 2025, 11:12 AM UTC

    Dear users, We are currently experiencing an access issue with the mobile app. Our team is actively working on resolving it. This issue is impacting only version 8.0.9 of the Android app. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,

  2. resolved Jun 05, 2025, 12:17 PM UTC

    Version 8.1.0 is now available on the Play Store. Users currently on version 8.0.9 are advised to update to 8.1.0. Thank you for your understanding.