Medius incident

Missing Coding Suggestions for Invoices Exported from Capture

Minor Resolved View vendor source →

Medius experienced a minor incident on June 3, 2025 affecting Capture (Europe) and Capture (US), lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 01:56 PM UTC
Resolved
Jun 06, 2025, 04:08 PM UTC
Duration
3d 2h
Detected by Pingoru
Jun 03, 2025, 01:56 PM UTC

Affected components

Capture (Europe)Capture (US)

Update timeline

  1. identified Jun 03, 2025, 01:56 PM UTC

    We have identified an issue where coding suggestions were not exported from Capture to APA due to a regression bug introduced in the latest release. We are currently preparing a hotfix and will also retry exporting coding suggestions for all impacted invoices.

  2. monitoring Jun 04, 2025, 11:05 AM UTC

    The hotfix has been released, and we are currently monitoring the situation. We are observing that the issue is subsiding.

  3. resolved Jun 06, 2025, 04:08 PM UTC

    Missing coding suggestions for all impacted invoices that have not yet been archived were sent to APA.