Medius experienced a minor incident on June 13, 2025 affecting Cloud02 and Cloud10 and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud02Cloud10Cloud20Cloud26
Update timeline
- identified Jun 13, 2025, 08:34 AM UTC
A subset of users on Cloud02, Cloud10, Cloud20, and Cloud26 are experiencing performance degradation due to an overload on shared resources. Our team is actively working to migrate the affected resources to dedicated compute tiers to resolve the issue.
- monitoring Jun 13, 2025, 09:11 AM UTC
A fix has been applied, and we have observed improvements in the application responsiveness. We are still closely monitoring the situation.
- resolved Jun 13, 2025, 10:38 AM UTC
This incident has been resolved.