Medius experienced a minor incident on June 18, 2025 affecting Expense, lasting 4h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2025, 08:35 AM UTC
Dear Users, We are currently experiencing some slowness on both our Web and mobile Apps. Our team is actively working on the issue, and we expect it to be temporary. During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module. We will keep you informed and are working quickly to resolve this issue. Thank you for your patience Sincerely,
- investigating Jun 18, 2025, 09:20 AM UTC
We are continuing to investigate the issue. We will inform you once we have an update. Thank you for your patience.
- investigating Jun 18, 2025, 10:43 AM UTC
Dear Users, Our teams are still actively investigating the root cause of the performance issues affecting both the Web and Mobile applications. We appreciate your continued patience and will share further updates as soon as possible.
- resolved Jun 18, 2025, 01:23 PM UTC
Dear users, This incident has been resolved. Thank you again for your patience.