Medius experienced a major incident on July 25, 2025 affecting Expense, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Expense
Update timeline
- identified Jul 25, 2025, 01:42 PM UTC
Some users may be experiencing failures when attempting to create or update their accounts on the platform due to exceptions occurring on certain APIs. A hotfix is currently being deployed to resolve the issue.
- monitoring Jul 25, 2025, 01:48 PM UTC
The hotfix has been successfully deployed. We are currently monitoring the situation to ensure the issue is fully resolved and no further exceptions occur.
- resolved Jul 25, 2025, 02:24 PM UTC
The issue has been resolved. User creation and update are working as expected again. Thank you for your understanding and patience.