Mediafly incident

Issues joining Zoom calls

Major Resolved View vendor source →

Mediafly experienced a major incident on March 19, 2025 affecting Coach (formerly ExecVision), lasting 16h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2025, 09:36 PM UTC
Resolved
Mar 20, 2025, 02:19 PM UTC
Duration
16h 43m
Detected by Pingoru
Mar 19, 2025, 09:36 PM UTC

Affected components

Coach (formerly ExecVision)

Update timeline

  1. identified Mar 19, 2025, 09:36 PM UTC

    A third party vendor is having an outage that is causing us to have issues joining zoom calls. We are waiting on the vendor to resolve the underlying problem.

  2. resolved Mar 20, 2025, 02:19 PM UTC

    Our vendor has resolved issues they were having with their API. Call functionality has returned to normal.