meddbase incident

Australian SMS Failures

Resolved after 14 hours 10 minutes, affecting Non-Critical Services, on February 19, 2026.

investigating Feb 19, 2026, 09:39 PM UTC

We are aware of an issue affecting our Australian clients ability to send SMS messages and are investigating with our supplier. If you are experiencing this issue please raise a case via the community for the latest updates.

Started
Feb 19, 2026, 09:39 PM UTC
Resolved
Feb 20, 2026, 11:49 AM UTC
Duration
14h 10m
Detected by Pingoru
Feb 19, 2026, 09:39 PM UTC

Affected components

Non-Critical Services

Update timeline

  1. investigating Feb 19, 2026, 09:39 PM UTC

    We are aware of an issue affecting our Australian clients ability to send SMS messages and are investigating with our supplier. If you are experiencing this issue please raise a case via the community for the latest updates.

  2. resolved Feb 20, 2026, 11:49 AM UTC

    We have worked with our supplier and have now resolved this issue.

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