meddbase experienced a major incident on July 20, 2026 affecting Non-Critical Services, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Non-Critical Services
Update timeline
- investigating Jul 20, 2026, 02:41 PM UTC
We are aware of the issue currently affecting the pathway functionality and are actively investigating.
- monitoring Jul 20, 2026, 02:52 PM UTC
We identified a database query issue that was impacting performance and have successfully resolved it. We are now seeing improved performance and continue to monitor the environment.
- resolved Jul 20, 2026, 02:58 PM UTC
Service performance has returned to normal, and the issue is now resolved.