meddbase incident

SMS Delivery Issues

meddbase is currently experiencing a major incident affecting Non-Critical Services and Non-Critical Services and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 02:41 PM UTC
Resolved
Ongoing
Duration
● 1h 17m
Detected by Pingoru
Jun 04, 2026, 02:41 PM UTC

Affected components

Non-Critical ServicesNon-Critical ServicesNon-Critical ServicesNon-Critical ServicesNon-Critical Services

Update timeline

  1. identified Jun 04, 2026, 02:41 PM UTC

    We are aware of intermittent issues currently affecting SMS Delivery, Our team is actively investigating the root cause with our supplier and working to restore service as quickly as possible. We appreciate your patience and will provide further updates as soon as more information is available.

  2. identified Jun 04, 2026, 02:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 04, 2026, 03:47 PM UTC

    We are continuing to work with our supplier to ascertain the root cause of the issue