MealSuite Outage History

MealSuite is up right now

MealSuite had 2 outages in the last 2 years totaling 2h 11m of downtime — averaging 0.1 incidents per month.

There were 2 MealSuite outages since December 19, 2025 totaling 2h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mealsuite.com

Minor June 15, 2026

MealSuite Support Notification

Detected by Pingoru
Jun 15, 2026, 04:42 PM UTC
Resolved
Jun 15, 2026, 05:03 PM UTC
Duration
20m
Affected: MealSuite TouchMealSuiteMealSuite Point of Sale
Timeline · 2 updates
  1. investigating Jun 15, 2026, 04:42 PM UTC

    The MealSuite technical teams are currently investigating reports of an issue affecting access to the MealSuite Core application within our Synergy database. This may impact your ability to access Core, as well as generate information in the Touch and POS applications.

  2. resolved Jun 15, 2026, 05:03 PM UTC

    The issue affecting access to the MealSuite Core application within the Synergy database has now been resolved. All systems, including Core, Touch, and POS, should now be functioning as expected. If you continue to experience any trouble, please don’t hesitate to reach out to our Support team—we’re here to help! Thank you so much for your patience and understanding while our teams worked to resolve this issue.

Read the full incident report →

Minor January 12, 2026

MealSuite Support Notification- Core Tray Tickets

Detected by Pingoru
Jan 12, 2026, 09:17 PM UTC
Resolved
Jan 12, 2026, 11:07 PM UTC
Duration
1h 50m
Affected: MealSuite TouchMealSuiteMealSuite Point of Sale
Timeline · 2 updates
  1. investigating Jan 12, 2026, 09:17 PM UTC

    The MealSuite technical teams are investigating reports of the inability to generate reports within our Core application. This may impact your ability to access Core, as well as generate information in our Touch and POS applications. We will continue to provide you updates as we progress through the investigation.

  2. resolved Jan 12, 2026, 11:07 PM UTC

    The technical teams at MealSuite have successfully addressed and resolved all previously reported issues that were causing difficulties in generating reports within our Core application. As a result of their efforts, the reporting functionality is now fully operational and performing as expected.

Read the full incident report →