MealSuite incident
MealSuite Support Notification- Core Tray Tickets
MealSuite experienced a minor incident on January 12, 2026 affecting MealSuite Touch and MealSuite and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 12, 2026, 09:17 PM UTC
The MealSuite technical teams are investigating reports of the inability to generate reports within our Core application. This may impact your ability to access Core, as well as generate information in our Touch and POS applications. We will continue to provide you updates as we progress through the investigation.
- resolved Jan 12, 2026, 11:07 PM UTC
The technical teams at MealSuite have successfully addressed and resolved all previously reported issues that were causing difficulties in generating reports within our Core application. As a result of their efforts, the reporting functionality is now fully operational and performing as expected.