Resolved after 20 minutes, affecting MealSuite Touch and MealSuite and 1 more, on June 15, 2026.
The issue affecting access to the MealSuite Core application within the Synergy database has now been resolved. All systems, including Core, Touch, and POS, should now be functioning as expected. If you continue to experience any trouble, please don’t hesitate to reach out to our Support team—we’re here to help! Thank you so much for your patience and understanding while our teams worked to resolve this issue.
Affected components
Update timeline
- investigating Jun 15, 2026, 04:42 PM UTC
The MealSuite technical teams are currently investigating reports of an issue affecting access to the MealSuite Core application within our Synergy database. This may impact your ability to access Core, as well as generate information in the Touch and POS applications.
- resolved Jun 15, 2026, 05:03 PM UTC
The issue affecting access to the MealSuite Core application within the Synergy database has now been resolved. All systems, including Core, Touch, and POS, should now be functioning as expected. If you continue to experience any trouble, please don’t hesitate to reach out to our Support team—we’re here to help! Thank you so much for your patience and understanding while our teams worked to resolve this issue.
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