MealSuite incident

MealSuite Support Notification

Resolved after 21 minutes, affecting MealSuite Touch and MealSuite, on August 5, 2021.

resolved Aug 05, 2021, 01:12 AM UTC

This incident has been resolved. System status can be checked at any time by visiting status.mealsuite.com or from the in app chat application.

Started
Aug 05, 2021, 12:50 AM UTC
Resolved
Aug 05, 2021, 01:12 AM UTC
Duration
21m
Detected by Pingoru
Aug 05, 2021, 12:50 AM UTC

Affected components

MealSuite TouchMealSuite

Update timeline

  1. investigating Aug 05, 2021, 12:50 AM UTC

    We have been notified that our primary internet service provider is experiencing an outage that will impact your ability to access MealSuite systems and applications. We are preparing to failover to our backup location in the coming hour if services are not restored. Impact: All MealSuite applications. We will continue to provide you updates as we learn more. System status can be checked at any time by visiting status.mealsuite.com or from the in app chat application.

  2. resolved Aug 05, 2021, 01:12 AM UTC

    This incident has been resolved. System status can be checked at any time by visiting status.mealsuite.com or from the in app chat application.

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