MealSuite incident

MealSuite Support Notification

Resolved after 13 minutes, affecting MealSuite Touch and MealSuite Point of Sale, on August 19, 2021.

resolved Aug 19, 2021, 10:39 PM UTC

The MealSuite technical teams have resolved the inability to access the Touch and Point of Sale applications and will continue to monitor the situation. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

Started
Aug 19, 2021, 10:25 PM UTC
Resolved
Aug 19, 2021, 10:39 PM UTC
Duration
13m
Detected by Pingoru
Aug 19, 2021, 10:25 PM UTC

Affected components

MealSuite TouchMealSuite Point of Sale

Update timeline

  1. investigating Aug 19, 2021, 10:25 PM UTC

    The MealSuite technical teams are investigating the inability to access the Touch and Point of Sale applications. Impacted Systems: Touch and Point of Sale We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com or from the in app chat application.

  2. resolved Aug 19, 2021, 10:39 PM UTC

    The MealSuite technical teams have resolved the inability to access the Touch and Point of Sale applications and will continue to monitor the situation. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

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