MealSuite incident

MealSuite Support Notification

Resolved after 29 minutes, affecting MealSuite Touch and MealSuite and 1 more, on January 26, 2022.

resolved Jan 26, 2022, 01:02 PM UTC

The MealSuite technical teams have resolved the inability to log into the MealSuite applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

Started
Jan 26, 2022, 12:33 PM UTC
Resolved
Jan 26, 2022, 01:02 PM UTC
Duration
29m
Detected by Pingoru
Jan 26, 2022, 12:33 PM UTC

Affected components

MealSuite TouchMealSuiteMealSuite Point of Sale

Update timeline

  1. investigating Jan 26, 2022, 12:33 PM UTC

    The MealSuite technical teams are investigating the inability to access MealSuite applications. Impacted Databases: Core, Touch & Point of Sale applications. Potentially Impacted Areas: Login page Estimated Time of Resolution: Under investigation We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com or from the in app chat application.

  2. resolved Jan 26, 2022, 01:02 PM UTC

    The MealSuite technical teams have resolved the inability to log into the MealSuite applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

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