MealSuite incident

MealSuite Support Notification

Resolved after 1 hour 42 minutes, affecting MealSuite Touch and MealSuite Point of Sale, on January 16, 2023.

resolved Jan 16, 2023, 06:52 PM UTC

The MealSuite technical teams have resolved any issues the slow performance in our POS and Touch applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

Started
Jan 16, 2023, 05:10 PM UTC
Resolved
Jan 16, 2023, 06:52 PM UTC
Duration
1h 42m
Detected by Pingoru
Jan 16, 2023, 05:10 PM UTC

Affected components

MealSuite TouchMealSuite Point of Sale

Update timeline

  1. investigating Jan 16, 2023, 05:10 PM UTC

    The MealSuite technical teams are investigating reports of slow performance in our Touch and POS applications. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.

  2. investigating Jan 16, 2023, 05:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 16, 2023, 05:51 PM UTC

    The MealSuite technical teams are investigating reports of slow performance in our POS & Touch application, which may impact usability of these applications. We will continue to provide you updates as we progress through the investigation. System status can be checked at any time by visiting status.mealsuite.com.

  4. resolved Jan 16, 2023, 06:52 PM UTC

    The MealSuite technical teams have resolved any issues the slow performance in our POS and Touch applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

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