MealSuite incident

MealSuite Core Support Notification

Resolved after 1 hour 45 minutes, affecting MealSuite Touch and MealSuite and 1 more, on March 20, 2023.

resolved Mar 20, 2023, 03:56 PM UTC

The MealSuite technical teams have resolved any issues with generating certain reports within our MealSuite Core application. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

Started
Mar 20, 2023, 02:10 PM UTC
Resolved
Mar 20, 2023, 03:56 PM UTC
Duration
1h 45m
Detected by Pingoru
Mar 20, 2023, 02:10 PM UTC

Affected components

MealSuite TouchMealSuiteMealSuite Point of Sale

Update timeline

  1. investigating Mar 20, 2023, 02:10 PM UTC

    The MealSuite technical teams are continuing to investigate and resolve reports of the inability to generate certain reports within our MealSuite Core application.

  2. investigating Mar 20, 2023, 02:57 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 20, 2023, 03:56 PM UTC

    The MealSuite technical teams have resolved any issues with generating certain reports within our MealSuite Core application. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.

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