Resolved after 1 hour 24 minutes, affecting MealSuite Touch and MealSuite Point of Sale, on October 26, 2023.
The MealSuite technical teams have resolved issues encountered today within the Touch and POS applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.
Affected components
Update timeline
- investigating Oct 26, 2023, 05:21 PM UTC
The MealSuite technical teams are investigating and working to resolve reports of slowness and miscellaneous issues within our POS and/or Touch applications. Please note, this does not impact your ability to access our Core application. We will continue to provide you updates as we progress through the investigation and resolution. System status can be checked at any time by visiting status.mealsuite.com.
- monitoring Oct 26, 2023, 05:57 PM UTC
The MealSuite technical teams have resolved issues with KMS screens, printed tickets and performance within the Point of Sale and Touch applications. If you are still experiencing issues or see an "update" message that does not finish, please contact [email protected] so we may refresh your device.
- resolved Oct 26, 2023, 06:45 PM UTC
The MealSuite technical teams have resolved issues encountered today within the Touch and POS applications. You may subscribe to our notification system to receive real time updates via text or email on all system operations by visiting status.mealsuite.com.
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